Privacy Policy

Rinjani Holdings respects your privacy and is committed to protecting the personal information you provide to us.

We may collect information including your name, email address, telephone number, billing and delivery address, order details, business inquiry information, device information, IP address, and information collected through cookies or similar technologies. Payment information may be processed directly by our third-party payment providers and may not be stored by us.

We use personal information to respond to inquiries, process and deliver orders, provide customer support, manage supplier and business relationships, improve our website and services, prevent fraud, comply with legal obligations, and send marketing communications where permitted by law.

We may disclose personal information to service providers that assist with payment processing, website hosting, analytics, customer support, logistics, fulfilment, professional advice, fraud prevention, and regulatory compliance. We do not sell personal information.

Some service providers may process information outside your country or region. Where personal information is transferred internationally, we take reasonable steps to ensure it is handled securely and in accordance with applicable privacy laws.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including satisfying legal, accounting, tax, dispute-resolution, and reporting requirements.

We use reasonable administrative, technical, and organisational safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

You may request access to or correction of your personal information, withdraw marketing consent, or make a privacy complaint by contacting us. We may need to verify your identity before processing a request.

Our website may use cookies to maintain essential website functions, understand website usage, and improve user experience. You may control non-essential cookies through your browser settings, although disabling cookies may affect certain website functions.

Our services are not directed to children under the age required to provide valid consent in their jurisdiction. We do not knowingly collect personal information from children without appropriate consent.

We may update this Privacy Policy periodically. The revised version will be published on this website with an updated effective date.

For privacy questions, requests, or complaints, contact:

Rinjani Holdings Email: admin@rinjaniholdings.com